Customer Support & Helpdesk
Provide customers with a single number to ask questions, raise concerns, and get quick updates—automated or human-powered—directly via Voice and SMS.
Order & Delivery Updates
Send order confirmations, shipping notifications, and allow customers to reply with queries or change requests instantly.
Two-Way Appointment Management
Enable clients to book, reschedule, or cancel appointments by replying to automated reminders, reducing no-shows.
Feedback & Surveys
Conduct interactive Voce and SMS surveys where customers can respond directly to the same number used for notifications.
Lead Engagement & Qualification
Engage prospects through two-way text conversations, allowing them to ask questions or request demos in real-time.
Banking & Finance Alerts
Send fraud alerts, account updates, and allow customers to reply for verification or further action.
Internal Team Coordination
Use a single number for both sending announcements and receiving staff confirmations or feedback.
Healthcare Patient Communication
Send appointment reminders and allow patients to confirm, reschedule, or ask follow-up questions via SMS.